Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. 

- Standard Shipping: Estimated delivery within 7 to 15 business days.
- Express Shipping: Estimated delivery within 3 to 7 business days.

Please note that delivery times may vary depending on your destination and customs processing times.

Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Customs, Duties, and Taxes
Delirize is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Packages
If you received your order damaged, or if your order is lost in transit, please contact our support team at support@delirize.com with your order number and we will assist you with a replacement or resolution.